Shipping Information

Shipping Destination

Crown Jewel Hair ships within the US (including Alaska, Hawaii and APO/FPO/DPO addresses), and to Canada, Australia, the European Union and many other countries throughout the world.

Processing Times

All orders are processed on the same day if purchased during business hours Monday-Friday before 1pm EST. Orders placed on Saturday and Sunday will be processed the following Monday. Please note that some orders require shipping and billing verification. Delay in response will cause a delay in shipment. Any and all custom fees and taxes are the responsibility of the customer. If you have additional questions concerning import taxes and customs duties, please feel free to email us at

Additional Information

Should you experience difficulties entering your Shipping address during checkout or while you are creating an account, please email us at with your full shipping address and contact phone number before placing your order so an account can be set up for you. If a change of address is made directly with your local Post Office, UPS, DHL, or FedEx, Crown Jewel Hair will not be held responsible for any parcel lost in transit. Requests for change of address must be made directly with Crown Jewel Hair by phoning the number provided under our Contact Us link prior to your order being shipped. Crown Jewel Hair is not responsible for lost or stolen packages or packages delayed in transit. Any error in shipping address made by the customer during the checkout process and shipped the assumed responsibility of the customer. All shipping charges are non-refundable.

Crown Jewel Hair will send you an email when your order has shipped, and you may review your order, shipping & handling information on your Crown Jewel Hair account page.